Beleza Natural
How should the management of a highly successful chain of beauty institutes respond to operational challenges in the face of rapid growth?
Operations
An Introduction to Spreadsheet Optimization Using Excel
How can one use "optimizers" to solve linear, nonlinear, and integer programs within spreadsheets?
Queueing Management and Models
How can you improve performance in a queuing system?
The New York City Police Department Patrol System
Given varying rates of felonies and emergency calls to a city's police precincts, how should the police department best allocate its patrol cars?
Modell's DEA
Can a data envelopment analysis (DEA) study determine why many of the chain's stores are underperforming?
American Eagle Outfitters, Inc.
How might a youth-focused clothing chain leverage newfound stability after a patch of fashion misses and financial hits?
Deconstructing the Price of Diamonds
What does a linear regression framework reveal about the so-called priceless commodity?
Palogix International Limited
Should a South African transport company risk expanding to the United States?
Improving Customer Engagement
How might a statistical process control study help a retail store improve its customer service?
Emergency Department Congestion at Saintemarie University Hospital
How should the CEO of a major metropolitan hospital address congestion and prolonged wait times in the emergency department?