What strategy would ensure the continued growth and success of an Indian technology company facing internal and external challenges?
What strategy would ensure the continued growth and success of an Indian technology company facing internal and external challenges?
Infosys, which had achieved meteoric growth by providing software outsourcing to US companies, had continued to hire despite the slowdown sparked by the 2008-09 credit freeze. In 2011, facing higher costs and emerging technological challenges such as cloud computing, its new management embarked on Infosys 3.0, a plan that included restructuring along several industry verticals. In this case students examine Infosys' historic growth; its culture, services and financial statements; and its 2011 strategic plan in order to discuss what strategy would fuel continued growth.
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