How do you create and utilize control charts in order to identify and reduce variation in a process?
How do you create and utilize control charts in order to identify and reduce variation in a process?
Statistical Process (Quality) Control, or SPC, is a set of statistical techniques and concepts used to identify and reduce variation in a process. Through exhibits and graphs, this case teaches students about the principles of statistical control and the use of control charts for variables and for attributes. Students learn about the differences among specification limits, process capability, and performance limits.
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